Eco Hearth Privacy Policy
Last Updated: 2025/06/13
Welcome to Eco Hearth! Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases from our website, consistent with applicable U.S. privacy laws.
Eco Hearth operates under Denoma Inc., EIN: 33-2418742. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following personal information:
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Contact Information: Name, email address, phone number (provided through online forms).
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Technical Information: IP address, browser type, device type, operating system, and cookies (used for site functionality and analytics).
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Transaction Information: Details about the products or services you purchase or inquire about.
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User Communications: Additional information provided voluntarily through interactions with us.
How We Use Your Information
We use your personal data to:
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Process and fulfill your orders.
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Respond to inquiries and provide customer support.
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Improve our website, products, and services based on customer feedback.
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Send newsletters, updates, and promotional content if you opt-in.
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Comply with legal obligations and prevent fraudulent activities.
Legal Basis for Information Use
We process your information on the following grounds:
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Fulfillment of Contract: To deliver products and services you’ve ordered.
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Consent: When you subscribe to our newsletters or agree to cookie usage.
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Legitimate Interests: For improving website usability, customer experience, and service optimization.
Sharing Your Information
Eco Hearth does not sell your personal data. We may share your information only in specific circumstances:
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With trusted third-party service providers essential for processing payments, shipping orders, or performing website analytics, always under confidentiality agreements.
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When required by law or in response to legal processes.
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To protect our rights, property, or safety, or the rights and safety of others.
Data Retention
We retain your personal information only as necessary:
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Form Submissions: Stored for up to 12 months.
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Account Information: Retained while your account is active or as mandated by applicable law.
Cookies
Eco Hearth uses cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.
Your Privacy Rights
You have certain rights regarding your personal information, including:
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Access: Request a copy of your personal information.
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Correction: Update or correct inaccuracies in your data.
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Deletion: Request the removal of your personal data from our systems.
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Restriction: Ask us to limit our use of your personal data.
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Data Portability: Request transfer of your data to another entity.
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Withdrawal of Consent: Opt-out or withdraw your consent for marketing communications or cookie usage at any time.
To exercise these rights, please contact us at info@eco-hearth.com.
Data Security
We implement robust security measures, including encryption, secure server infrastructure, and access restrictions, to protect your data. While we strive to protect your personal information, no online data transmission can be guaranteed to be completely secure.
Changes to This Privacy Policy
Eco Hearth may update this policy periodically. Updates will be published on this page with an updated revision date.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Eco Hearth
Email: info@eco-hearth.com