Privacy Policy

Last Updated: July 11, 2025

Overview

This website is operated by Denoma, Inc. / Eco Hearth. Throughout the site, the terms “we”, “us” and “our” refer to Denoma, Inc. Eco Hearth offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing any product from us, you agree to the practices described in this Privacy Policy. Please also review our Terms and Conditions and Delivery and Return Policy for further information on using our site and services. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

What Personal Information Do We Collect?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping and providing you with invoices and/or order confirmations).

Please note that we do not process your payment information directly. All payments are securely handled by our third-party payment provider, Stripe.

Additionally, we use this Order Information to:

– Communicate with you;

– Screen our orders for potential risk or fraud; and- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

Starting May 15, 2017, customers who have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads, may receive cross-device remarketing advertisements. This means that Google Analytics will collect Google-authenticated identifiers associated with the customer’s Google Accounts (and therefore, personal information). Google Analytics will temporarily join these identifiers to Google Analytics data gathered on this website to show advertisements it considers relevant to the customer.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Divine Saunas website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

When Do We Collect Information?

We collect information when you:

create an account or check out;
subscribe to email updates or participate in surveys, contests, or promotions;
submit forms, chats, or support tickets;
leave product or service reviews;
browse our site, which triggers certain automated data collection (see “Cookies”).

How Do We Use Your Information?

We may use the information we collect to:

personalize your experience and show the content or products most relevant to you;
improve our website’s speed, navigation, and features;
respond efficiently to customer-service requests;
administer contests, promotions, surveys, or other site features;
process payments and fulfill transactions quickly;
request ratings and reviews;
follow up after live-chat, email, or phone correspondence.

How Do We Protect Your Information?

Routine vulnerability scans and anti-virus monitoring;
storage in secure networks with access limited to trained personnel;
encryption of all sensitive/credit data via SSL during transmission;
multiple security layers for data entry, submission, and retrieval;
all transactions processed through a PCI-DSS Level 1 payment gateway—no full card numbers are stored on our servers.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Cookies

We use first- and third-party cookies to:

remember items in your cart;
save user preferences;
compile aggregate statistics about site traffic and interactions;
support advertising and remarketing campaigns.

You can choose to block cookies in your browser; some site features may then function improperly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted hosting providers and service partners who assist in operating our website and agree to keep data confidential. We may also release information when required to comply with the law, enforce site policies, or protect rights, property, or safety.

Third-Party Links

Our website may include links to third-party sites that have independent privacy practices. Eco Hearth is not responsible for the content or activities of those sites.

Google Services

Eco Hearth uses Google AdSense. Google’s use of the DART cookie allows it to serve ads based on previous visits to our site or other sites. Users may opt out of DART cookies via Google Ad Preferences. We also employ Google Analytics Demographics and Interests reports.

Do Not Track Signals

We honor Do Not Track (DNT) browser settings and do not track, plant cookies, or use advertising when a DNT header is present.

Third-Party Behavioral Tracking

We allow certain reputable third-party services (e.g., analytics and advertising platforms) to conduct behavioral tracking.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect information from children under 13, nor target marketing to them.

Fair Information Practice Principles

Should a data breach occur, we will notify users by email within one business day and cooperate with law-enforcement authorities as required. Users retain the right to pursue enforceable remedies for privacy violations.

CAN-SPAM Act

We collect email addresses to:

send information and respond to inquiries;
process orders and send order updates;
deliver additional product or service information;
send marketing messages after an earlier transaction (with opt-out available).

Our commitments:

no false or misleading subject lines;
clear identification of promotional content;
inclusion of our physical business address;
prompt processing of unsubscribe requests;
an opt-out link in every marketing email.

Changes to This Policy

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

Eco Hearth, a division of Denoma Inc.

2295 S Whittmore St, Furlong, PA 18925, USA

Mon–Fri 9 am – 5 pm ET

Phone: +1 951-633-7691

Email: info@eco-hearth.com